Talk to a real person.

Write to contato@zelatus.com. We reply within 1 business day, with no bot in between.

What would you like to talk about?

I want to know whether it suits me

Tell us in two lines what your business does and what you need to organise. We reply saying whether we can solve it — and when we cannot, we say that too.

Billing, receipts and refunds

Questions about an amount charged, a plan change or a refund. If it is a refund within the guarantee, just ask: we do not ask why.

Support for people already using it

If you already have an account, write from the registered email — that way we find your company without any back and forth.

Privacy and personal data

Requests to access, correct, export or delete data (LGPD). The same address reaches the Data Protection Officer, with a reply within 15 business days.

Company details

The Zela platform is operated by HOTFY SOLUTIONS LTDA, a company incorporated under the laws of Brazil.

Email: contato@zelatus.com
Business days, 9am to 6pm (Brasília time, UTC−3)
Support language: Portuguese

Documents governing the service: Terms of Use, Privacy Policy and Refund Policy.